Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. How Pointspay works

Pointspay is an innovative marketing and payment technology, available to leading online shops worldwide. With Pointspay, members can spend and collect points or miles from their favorite loyalty programs. You can take advantage of incredible offers from participating online shops and loyalty programs, specially curated for Pointspay users.

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2. Spending and collecting points & miles

Shops that have a direct partnership with Pointspay are referred to as Pointspay shops. You can visit such shops directly and spend and collect points or miles instantly by choosing to pay with Pointspay at checkout.

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3. Pointspay Shopping Assistant

Pointspay Shopping Assistant is a browser extension that will appear whenever you visit a Pointspay shop, allowing you to view the price of products at select partner shops in your loyalty program currency and check how many points or miles you can collect on a purchase with Pointspay, so that you will never miss collecting and enjoying the benefits of your hard-earned points or miles.

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4. Transactions and refunds

You can find all your transactions made through Pointspay on your dashboard. Login to your Pointspay account on www.pointspay.com and you’ll find  the Transactions section at the end of the page.

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